Privacy Policy

Introduction

Perfectly Optimized respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Appointment details
• IP address and consent records

How We Collect Information

Information is collected when you:

• Fill out forms on our website or booking page
• Book appointments
• Opt in to receive SMS or email communications

How We Use Your Information

We use your information to:

• Send appointment confirmations and reminders
• Provide customer support
• Send promotional messages (with consent)
• Improve our services

SMS / Text Messaging Data

If you consent to SMS messaging: your phone number and messaging data will be stored securely, message frequency varies, and you may opt out anytime by replying STOP.

Sharing of Information

We do not sell your personal information. We may share your data with Go High Level (CRM and communication platform) and service providers necessary to operate our business. These parties act as data processors and are required to protect your data.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt out of communications

Opt-Out Instructions

You may opt out of communications at any time:

• SMS: Reply STOP
• Email: Click the unsubscribe link in any email

GDPR & CCPA Compliance

We comply with applicable data protection laws, including GDPR and CCPA, where applicable. Users may request access, deletion, or modification of their data.

Third-Party Services (Go High Level)

We use Go High Level to manage customer relationships and communications. Your data may be processed and stored within this platform in accordance with their security and compliance standards.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

Contact Information